Privacy Policy

Last Updated: September 18, 2026

Mama Aswan Butters & Oils respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from MamaAswan.com, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Place an order

  • Create a customer account

  • Join our email or SMS marketing lists

  • Complete a form

  • Contact us with a question or request

  • Participate in promotions or other website features

The information we collect may include:

  • Your name

  • Email address

  • Billing and shipping address

  • Telephone or mobile phone number

  • Customer account information

  • Order and purchase history

  • Information submitted through forms or customer service inquiries

  • Email and SMS marketing preferences

  • Other information you choose to provide

When you make a purchase, payment information is processed by third-party payment service providers. Mama Aswan Butters & Oils does not directly store your complete payment card information.

Information Collected Automatically

When you visit MamaAswan.com, certain information may be collected automatically through cookies, pixels, tags, analytics tools, and similar technologies.

This information may include:

  • IP address

  • Browser and device information

  • Approximate location

  • Referring website or source

  • Pages and products viewed

  • Links clicked

  • Shopping and purchase activity

  • Website interactions

  • Date and time of visits

We may use this information to operate our website, understand how visitors use it, measure website and advertising performance, improve our products and services, prevent fraud, and improve the customer experience.

How We Use Your Information

We may use the information we collect to:

  • Process, fulfill, and ship orders

  • Process payments and refunds

  • Provide customer service

  • Respond to questions and requests

  • Manage customer accounts

  • Send order confirmations, shipping notices, and other transactional communications

  • Send email marketing when you have chosen to receive it

  • Send SMS marketing when you have expressly chosen to receive it

  • Provide information about products, restocks, promotions, special offers, and business updates

  • Personalize and improve your experience on our website

  • Understand website traffic and customer activity

  • Measure the effectiveness of advertising and marketing

  • Detect and prevent fraud or misuse

  • Maintain the security and operation of our website

  • Maintain business and transaction records

  • Comply with applicable legal, tax, accounting, or regulatory requirements

Email Marketing

If you choose to join our email list, we may send you emails about Mama Aswan Butters & Oils products, new releases, restocks, special offers, educational content, and other business updates.

We may use third-party email marketing service providers to help manage subscriptions, distribute emails, and measure engagement.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails will not prevent you from receiving necessary transactional messages relating to an order, customer account, or request you have made.

SMS Marketing

If you choose to receive SMS marketing messages from Mama Aswan Butters & Oils, we may collect information including:

  • Your name

  • Mobile phone number

  • SMS opt-in date and time

  • SMS opt-in status

  • Information about your interactions with our text messages, such as link clicks or keywords you send

We provide the information necessary to Squarespace, our text messaging service provider, so that it can provide SMS messaging and related marketing services on our behalf.

Your mobile phone number and SMS consent information will be kept confidential and will not be sold, rented, or shared with unauthorized third parties for their own marketing or promotional purposes.

Consent to receive marketing text messages is optional and is not required as a condition of purchasing products or services from Mama Aswan Butters & Oils.

You may opt out of receiving marketing text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to a message you receive from us.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

Cookies, Pixels, and Similar Technologies

MamaAswan.com may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website activity, measure advertising effectiveness, and improve our products, services, and customer experience.

Some technologies are necessary for our website and online store to function properly. Others may be used for analytics, advertising, marketing measurement, and personalization.

Third-party analytics, advertising, and marketing service providers may receive information about your device and your interactions with our website, such as:

  • IP address

  • Browser or device information

  • Pages viewed

  • Products viewed

  • Links clicked

  • Referring websites

  • Purchases or other website events

The technologies and service providers we use may change over time as our website and business evolve.

You may be able to manage certain cookies through your browser settings or through privacy and cookie controls made available on our website. Disabling some technologies may affect certain website features or our ability to measure website and advertising performance.

Third-Party Service Providers

We use trusted third-party service providers and business partners to help operate MamaAswan.com and conduct our business.

These companies may provide services including:

  • Website hosting and ecommerce functionality

  • Payment processing and financing options

  • Order fulfillment and shipping

  • Email and SMS communications

  • Website analytics

  • Advertising and marketing services

  • Advertising measurement

  • Fraud prevention

  • Website security

  • Customer support

  • Business operations

These providers may receive or process personal information when reasonably necessary to perform their services, support our business operations, or provide features you choose to use.

Their handling of information may also be governed by their own privacy policies and terms.

We may add, remove, or change service providers as our website, technology, and business needs evolve.

Payment Processing

Purchases made through MamaAswan.com may be processed by third-party payment processors, financial service providers, or financing providers.

These companies may collect information necessary to:

  • Process your payment

  • Verify your identity

  • Complete a transaction

  • Prevent fraud

  • Provide payment or financing services

  • Process refunds or disputes

Mama Aswan Butters & Oils does not directly store your complete payment card information.

Your use of a third-party payment or financing service may also be subject to that provider's own privacy policy and terms.

How We Disclose Information

We may disclose personal information to trusted service providers when reasonably necessary to operate our website, conduct our business, process transactions, deliver products, communicate with customers, analyze website activity, measure marketing performance, or provide requested services.

We may also disclose information:

  • When required by law, regulation, legal process, or government request

  • To detect, investigate, or prevent fraud or security issues

  • To protect the rights, property, or safety of Mama Aswan Butters & Oils, our customers, or others

  • In connection with a business transaction such as a merger, acquisition, sale, or transfer of business assets, if applicable

We do not sell, rent, or share mobile phone numbers or SMS consent information with unauthorized third parties for their own marketing or promotional purposes.

Forms, Newsletter Signups, and Customer Accounts

When you submit information through a form, newsletter signup, customer account, or other feature on MamaAswan.com, we collect the information you choose to provide.

We may use this information to:

  • Respond to your request

  • Manage your account

  • Manage your subscription

  • Provide customer service

  • Fulfill an order

  • Send communications you have requested or agreed to receive

Our website and communications service providers may process this information on our behalf in order to provide these services.

Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

We may also retain information as necessary to:

  • Maintain business and transaction records

  • Fulfill tax or accounting obligations

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Protect our business and customers

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

MamaAswan.com uses secure website technology to help protect information transmitted through the site.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Choices and Privacy Rights

You may update your communication preferences at any time.

You may unsubscribe from promotional emails by using the unsubscribe link included in our emails.

You may unsubscribe from SMS marketing by replying with an applicable opt-out keyword such as STOP.

You may also manage certain cookies and tracking technologies through your browser settings or privacy tools available through our website.

Depending on where you live, applicable privacy laws may provide you with additional rights regarding your personal information. These may include the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how personal information is used or disclosed

  • Exercise certain choices regarding advertising, analytics, or data sharing where required by law

We will respond to applicable privacy requests in accordance with relevant legal requirements.

Children’s Privacy

MamaAswan.com is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

MamaAswan.com may contain links to websites or services operated by other companies.

Mama Aswan Butters & Oils is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, technology providers, or applicable requirements.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact Mama Aswan Butters & Oils through the contact information provided on MamaAswan.com.

Mama Aswan Butters & Oils
MamaAswan.com