Terms & Conditions

Last Updated: September 18, 2026

Welcome to MamaAswan.com. These Terms & Conditions govern your use of this website and purchases made from Mama Aswan Butters & Oils.

By accessing or using MamaAswan.com, placing an order, creating an account, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

About Mama Aswan Butters & Oils

MamaAswan.com is operated by Mama Aswan Butters & Oils. We offer skincare, bath, body, hair, and related personal-care products and accessories through our online store.

We may update, modify, discontinue, or add products, services, website features, or content from time to time.

Website Use

You may use MamaAswan.com for lawful personal and shopping purposes.

You agree not to use the website in a way that:

  • Violates applicable law or regulation

  • Interferes with the operation or security of the website

  • Attempts to gain unauthorized access to the website, customer accounts, or related systems

  • Uses automated tools to copy, scrape, collect, or misuse website content or customer information

  • Transmits malicious code, viruses, or other harmful material

  • Infringes the intellectual property or other rights of Mama Aswan Butters & Oils or another person

  • Uses the website for fraudulent, deceptive, or abusive purposes

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our customers, business, systems, or legal rights.

Product Information

We work to provide accurate descriptions, photographs, ingredients, sizes, prices, and other information about our products.

Because computer and mobile displays vary, we cannot guarantee that colors shown on your screen will exactly match the physical product.

Product packaging, ingredients, appearance, availability, or other details may occasionally change. When ingredient information is important to you, please review the product information and packaging before use.

We reserve the right to correct errors or inaccuracies in product descriptions, pricing, availability, or other website information.

Personal-Care Products

Information provided on MamaAswan.com regarding skincare, bath, body, hair, or personal-care products is provided for general informational purposes and is not intended as medical advice, diagnosis, or treatment.

Individual skin and sensitivities vary. Review product ingredients before use, particularly if you have known allergies or sensitivities.

For a product you have not previously used, consider testing a small amount before broader use. Discontinue use if irritation or an unexpected reaction occurs.

If you have a medical condition, serious allergy, or other health concern, consult an appropriate healthcare professional regarding products that may affect you.

Orders

Submitting an order does not guarantee acceptance of that order.

We may decline or cancel an order when reasonably necessary, including because of:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraud or unauthorized payment activity

  • Payment-processing problems

  • Shipping restrictions

  • Errors affecting an order

If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion of the order.

We may place reasonable limits on quantities purchased when necessary to protect product availability or prevent suspected resale or misuse.

Prices and Payment

Prices are displayed in the currency shown on MamaAswan.com and may change without notice.

Applicable taxes, shipping charges, discounts, and other costs are calculated as provided during checkout.

Purchases may be processed using third-party payment processors, financing providers, or other payment services offered through our website.

When you choose a third-party payment or financing option, your use of that service may also be subject to the provider's terms and policies.

You represent that you are authorized to use the payment method submitted with your order.

Promotions, Coupons, and Discount Codes

From time to time, Mama Aswan Butters & Oils may offer promotions, discount codes, special pricing, bundles, gifts, or other offers.

Unless otherwise stated:

  • Promotions are available for a limited time

  • Promotional offers may be changed or discontinued

  • Discount codes may have eligibility requirements or exclusions

  • Discounts cannot necessarily be combined

  • Promotional codes have no cash value

  • Discounts generally cannot be applied retroactively to completed purchases

Additional terms displayed with a particular promotion will apply to that offer.

We reserve the right to cancel or refuse a promotion when we reasonably believe it has been used fraudulently, improperly, or contrary to the stated terms.

Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges are displayed during checkout or in our Shipping information.

Delivery estimates are estimates rather than guaranteed arrival dates unless expressly stated otherwise.

Shipping carriers operate independently from Mama Aswan Butters & Oils. Delays may occur because of weather, carrier disruptions, high shipping volume, address problems, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us promptly if you believe there is a problem with the delivery of your order.

Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and related eligibility requirements are governed by the return policy published on MamaAswan.com.

Please review our Returns information before making a purchase.

Nothing in these Terms is intended to eliminate rights that cannot legally be waived under applicable consumer-protection laws.

Customer Accounts

Certain website features may allow you to create a customer account.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

Please notify us if you believe your account has been accessed or used without authorization.

We may suspend or close accounts when reasonably necessary because of fraud, abuse, security concerns, or violations of these Terms.

Email Marketing

You may voluntarily choose to receive promotional emails from Mama Aswan Butters & Oils.

Marketing emails may include information about products, launches, restocks, promotions, special offers, skincare information, and other business updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails does not prevent us from sending transactional communications that are necessary to fulfill an order, respond to a request, or manage a customer account.

SMS Marketing Terms

If you voluntarily opt in to receive SMS marketing messages from Mama Aswan Butters & Oils, you agree to receive recurring promotional text messages from us.

Messages may include:

  • New product announcements

  • Restock alerts

  • Discounts and promotions

  • Special offers

  • Product information

  • Other Mama Aswan Butters & Oils updates

Consent to receive SMS marketing is voluntary and is not required as a condition of purchasing any product or service from Mama Aswan Butters & Oils.

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of receiving marketing text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to a message you receive from us.

For assistance, reply HELP or contact us through MamaAswan.com.

Wireless carriers are not responsible for delayed or undelivered messages.

Your mobile phone number, SMS consent information, and related information are handled in accordance with our Privacy Policy.

We do not sell, rent, or share mobile phone numbers or SMS consent information with unauthorized third parties for their own marketing or promotional purposes.

We may modify or discontinue our SMS marketing program at any time, subject to applicable requirements.

Privacy

Your privacy is important to us.

Our collection and use of personal information is described in our Privacy Policy, which is available on MamaAswan.com.

By using the website, you acknowledge that personal information may be processed as described in that policy.

Cookies and Similar Technologies

MamaAswan.com may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, provide ecommerce functionality, understand website activity, measure advertising performance, and improve the customer experience.

Additional information about these technologies and your available choices is provided in our Privacy Policy and any cookie or privacy controls displayed on the website.

Third-Party Services

We use third-party service providers to help operate our website and business.

These providers may assist with services such as:

  • Website hosting

  • Ecommerce functionality

  • Payment processing

  • Financing

  • Shipping and fulfillment

  • Email and SMS communications

  • Advertising

  • Analytics and marketing measurement

  • Fraud prevention and security

  • Customer support

Our use of service providers may change over time as our business evolves.

Third-party services may be governed by their own terms, privacy policies, and practices. Mama Aswan Butters & Oils does not control the independent policies or practices of those providers.

Third-Party Links

MamaAswan.com may contain links to websites, social media platforms, payment services, or other services operated by third parties.

A link to a third-party service does not mean we control or are responsible for that service.

We encourage you to review the applicable terms and privacy policies before using third-party websites or services.

Intellectual Property

Unless otherwise stated, the content on MamaAswan.com—including our business name, branding, logos, product names, photographs, graphics, designs, written content, and other original materials—is owned by or licensed to Mama Aswan Butters & Oils and is protected by applicable intellectual-property laws.

You may view and use website content for your personal, non-commercial use.

You may not reproduce, distribute, modify, republish, sell, exploit, or use our protected content for commercial purposes without permission.

Reviews, Comments, and Other Customer Content

If you submit a review, testimonial, comment, photograph, or other content to Mama Aswan Butters & Oils, you represent that you have the right to submit that material and that it does not violate another person's rights.

You agree not to submit content that is knowingly false, unlawful, abusive, threatening, defamatory, infringing, fraudulent, or otherwise inappropriate.

Where permitted by law, we may moderate or remove content that violates these Terms or is unrelated to the purpose for which it was submitted.

Website Availability

We work to keep MamaAswan.com available and functioning properly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, service-provider outages, security concerns, updates, or circumstances beyond our reasonable control.

We may change, suspend, or discontinue website features when reasonably necessary.

Disclaimer of Warranties

To the extent permitted by applicable law, MamaAswan.com and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from every harmful component.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded under applicable consumer law.

Limitation of Liability

To the fullest extent permitted by applicable law, Mama Aswan Butters & Oils will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use of or inability to use MamaAswan.com.

This limitation does not apply where liability cannot lawfully be limited or excluded.

Nothing in these Terms is intended to limit any consumer right or remedy that cannot legally be waived.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of MamaAswan.com or your material violation of these Terms.

This provision does not apply where prohibited by applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, policies, technology, or applicable requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated Terms are posted is subject to applicable law and the updated Terms.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we have permanently waived the right to enforce it later.

Governing Requirements

These Terms are governed by applicable laws and regulations.

Nothing in these Terms is intended to deprive a consumer of protections or rights that cannot legally be waived in the jurisdiction where those protections apply.

Contact Us

If you have questions about these Terms & Conditions, please contact Mama Aswan Butters & Oils using the contact information provided on MamaAswan.com.

Mama Aswan Butters & Oils
MamaAswan.com