All sales are final, and we do not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. No warranties are given or implied.
Due to the product's delicate nature the shower steamers may crack or break during shipment but this does not affect the quality and usefulness of the it. Sadly, we cannot accept responsibility for any packages lost, stolen or damaged while en route to you. Refunds will not be given for cracked or broken shower steamers. We do our best to ensure that they are safely packaged so that they can arrive to you in the best possible condition. Shipping insurance is available if you would like to purchase it. Please let us know if you would like to upgrade your shipping or add shipping insurance. All items will be shipped USPS. Once shipped, you will automatically receive a tracking number via email.
